Services
Teams assembled to fit the problem.
Our offerings run from strategic and business consultation, through design and experimentation, on to building, delivering and monitoring digital experiences, products and services.
What we offer
We assemble teams with skillsets tailored to your project requirements.
Four services, in the order most engagements move through them. You can start anywhere. Plenty of clients come to us mid-build, but each one is designed to hand cleanly to the next.
S/01
Innovation Strategy
We work with clients to understand their business and help them create digital services that deliver quantifiable impact.
Rooted in design thinking, we use the best frameworks and practices, coupled with experts from around the world, to deliver meaningful digital experiences.
Approach
- Design thinking
- Business understanding
- Quantifiable impact
- Global expert network
S/02
Experience Design
Real design is about solving problems in a controlled and empirical manner. That is what we do.
Our holistic approach combines business design, service design and product design to create exceptional customer experiences, allowing for better efficacy and increased efficiency across user journeys, before ultimately delighting the customer.
Crucial design skill isn't centred on mastering a rigid process. It revolves around maintaining a heightened situational awareness of the uncertainties ahead, so you can accurately select the tools and approaches that address them directly.
Disciplines combined
- Business design
- Service design
- Product design
- User journeys
S/03
Product Development
Whether it's a big, data-rich platform or a small playful app, we can create and deploy the tech to do the job.
We co-create real value with clients and partners by leveraging cross-functional teams and change management, using service mapping and the strategic implementation of cutting-edge technologies.
Healthily leveraging innovations in AI, machine learning, IoT, blockchain and data science, we transform businesses to meet modern needs.
Technologies
- AI
- Machine learning
- IoT
- Blockchain
- Data science
- Service mapping
S/04
Continuous Improvement
Technological evolution happens fast. Systems and their users' needs change and mutate over time, so it matters to run regular health checks through strategically designed tools and practices.
Working hand in hand with business leaders, we make the most of emerging technologies to create bespoke, scalable platforms that cater to the evolving needs of all stakeholders.
These act both as a doctor for your systems and as an engine of insights, helping to continually improve the products and services.
What it provides
- Health checks
- Engine of insights
- Scalable platforms
- Stakeholder needs
The arc
Consult, design, build, monitor — and then round again.
05 — Working together
How we can work together.
Three ways in, depending on how far along you are and how much of the thinking you want to keep in-house.
01 · Discovery Sprint
Discovery Sprint
1–2 weeks · Fixed fee
A rapid UX and service audit of an existing product, or a strategy sprint before you build. You get a findings deck, prioritised fixes and a clear roadmap. It's the fastest way to see what research-led design can change.
Circa $2,000 – $4,000
02 · Design Retainer
Design Retainer
Monthly · Ongoing
Embedded research, UX and product strategy support as you build and scale. This is well-priced for growing African startups and SMEs, backed by a global-standard team.
Circa $3,000 – $7,000 / mo
03 · Enterprise & NGO
Enterprise & NGO Engagement
Project-based
Full service design: ecosystem mapping, service blueprinting and organisation-wide capability building for banks, telcos, NGOs and public-sector digitisation with mentorship built in.
Circa $15,000+
06 — Why Spective Global
Why clients choose us.
Track record
Nike, Burberry, UBS, The Guardian, BP, NatWest, Thomson Reuters and the Ministry of Justice (UK).
Local presence
Studios in Nairobi and London, with reach across Kenya, Uganda, Rwanda and Nigeria.
Built-in capacity building
Every engagement mentors your team, so the skill and the thinking stay with your business after we leave.
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